Time to Get WMATA e-Alerts

The next time you see smoke at Farragut North or a bus on fire, WMATA suggests you call Metro customer service for information: 202-637-7000 It will now give emergency information before the prompts for general Metro information.

Um, yeah, depending on the day, that might be a long wait before you get to the standard information prompts.

A better action might be checking the WMATA website for real-time information about Metro service disruptions, bus detours or other emergency information, or signing up for the e-Alerts.

I say the latter, for the custom e-mail notifies me via text message to my phone when suspicious packages are found.

1 Comment so far

  1. Carl Weaver (unregistered) on February 2nd, 2007 @ 8:12 pm

    That’s weird that they want you to call customer service, wait on hold, etc., while you are trying to get ahead of the stampede out of the station, keeping your heels well ahead of you. Not to mention that most of us don’t get cell reception underground and thus couldn’t call.

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