Yet Another Rush Hour Crowd at Metro Center

mo_090_.jpg Here was the scene this afternoon at Metro Center as I transferred to the Red Line from the Orange at rush hour: delays on the Glenmont side, platform filling to capacity, signs giving no train arrival times, with no announcements over the PA system. After a few minutes of waiting, the train labels changed to the dreaded "-- TRAIN", which could mean out-of-service ghosts, or no train at all. Estimated arrival times started to appear which exceeded the amount of time it would have taken me to walk home from Metro Center. Next train expected in nine minutes, next one after that in 16, and the platform continued to fill up with harried travelers. Judging from the crowd, no way I would be able to cram myself into either train. All the while, still no announcements from station managers.

So I left the station and walked home. Ten minutes later, from home, I checked out WMATA to see what was up, and was greeted with, what else, “There are no service alerts at this time.” Hard to believe.

Great work, Metro. Nice to see the added revenue from all that advertising finally kicking in, eh? How much did you spend on those station performers again?

1 Comment so far

  1. Ex-Hy Hy (unregistered) on June 26th, 2007 @ 1:21 pm

    Ugh. What a nightmare. For being so damn expensive, this metro system is extremely vulnerable. One train gets stuck somewhere and it sets off a chain reaction that screws up all five lines. It sure was a brilliant idea to scrimp change by avoiding redundant tracking.

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