Creepy Outsourced Secretary

Okay, I know outsourcing has been all the rage lately, with tech support, phone call center and other jobs heading to the far east as part of the overhead reduction trend that’s been all the rage in local businesses, but this is just plain ridiculous:

A Pakistani company, The Resource Group, seeking more call-center work from U.S. firms, set up an office this year in Washington, D.C., a block from the White House, and installed a receptionist, live from Karachi, via a flat- screen TV on the office wall. According to a May Washington Post report, Saadia Musa cheerily greets visitors, answers and routes phone calls to the Washington office, lets in deliverymen and orders sandwiches from down the street.

Has anyone been over to The Resource Group to see their outsourced receptionist?

1 Comment so far

  1. Joseph LeBlanc (unregistered) on September 3rd, 2005 @ 6:09 pm

    A whole slew of middle-school level pranks come to mind…

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